Meeting Information

Nicole Broch spent over a decade as an Independent Insurance Agent and Manager of a successful partnership between a community financial institution and a local independent agency in Springfield, Illinois. After leaving the retail agency side of the industry, Nicole spent time supporting agents in Central and Southern Illinois for NatGen Premier and The Hanover Insurance Group for personal lines products. Currently, Nicole is a Senior Account Executive for Bliss-McKnight, Inc, supporting agents, brokers, and public entities throughout Illinois, Indiana, and Wisconsin.

She attended The Hartford School of Insurance and achieved her National Underwriter awarded Personal Lines Coverage Specialist (PLCS) designation in 2005. She went on to receive the National Alliance CISR designation in 2007 and CIC designation in 2009. Nicole teaches National Alliance CIC and CISR modules, IIABA Errors & Omissions, Ethics, and customer service and professional development topics for IIAs, PIAs, and trade associations throughout the country.

Originally from the Orlando Metro area of Florida, Nicole earned her undergraduate degree in English from Florida State University and her Master’s Degree in Public Administration from the University of South Florida. Nicole has two children, Natalie and T.J., and enjoys traveling, active vacations that include bike riding, kayaking, and hiking, and weekend golfing (badly). Nicole volunteers in her community for her local chapter of the Juvenile Diabetes Research Foundation (JDRF) and the Girl Scouts of Central Illinois.

Conner began his insurance career as a licensed agency support representative with State Farm, where he gained a foundational appreciation for educating clients on coverage. He later transitioned to Property Complex Auto Claims, where he developed a strong understanding of how to deliver on insurance promises and provide an elevated customer experience.

Since joining Bliss McKnight in 2022, Conner has focused on supporting Independent Insurance Agents and serving public entities across Illinois and Indiana. He embraces the complexities of public sector insurance and is passionate about developing tailored solutions that help agents and municipalities navigate today’s evolving challenges.

Nick was a Sergeant in the Marine Corps where he served as firefighter before pursuing his Associate of Fire Science Technology from Illinois Central College and his Bachelor of Risk Management and Insurance degree from the Katy School of Insurance at Illinois State University. He earned his Associate in Claims (AIC) and Associate in Risk Management (ARM) Designations through the Institutes. He has served as Bliss McKnight’s Risk Manager since 2023 where he specializes in resolving a wide range of challenging issues for public entities throughout Illinois and Indiana.