Event Information

2025 - CIC - Agency Management - Virtual Class - Feb. 19-20


Virtual Class - CIC  
Wednesday, February 19, 2025 - Thursday, February 20, 2025   iCalendar Central Standard Time

ALL TIMES CST
Earn 13 hours of general Illinois CE credit and 3 hours of Ethics credit

NEVADA PARTICIPANTS: Nevada has dropped the credit approval for this course to 3 credits of Property/Casualty and 3 credits of Ethics, instead of the full 16 credits.  Please direct inquiries to the National Alliance CE Team; alliance@scic.com  or by phone at 800-633-2165.

The Agency Management institute emphasizes value added, relevant and practical topics for all agency owners and managers, producers, CSRs, and company personnel.  Learn the fundamentals of strategic planning within an agency and learn what actions are needed to achieve growth.  In the CIC Agency Management course, you will learn how to apply the management theories, methods, and procedures necessary to operate a successful insurance agency. Leave the class prepared to implement strategies designed to increase agency profitability.

Topics Include: Strategic Planning, Agency Talent Management, Managing Agency Client Retention and Acquisition, Managing Agency Technology Utilization, Ethical Responsibility

.**Exam is NOT required for CE credit.**

Agenda:
All times CST

Wednesday
7:45 a.m. - 8:00 a.m. - Join Webinar

8:00 a.m. - 12:15  - Strategic Planning with Becky Lathrop

12:15 - 1:15 p.m. - Lunch

1:15 - 5:15 p.m.  -  Talent Acquisition and Development with Becky Lathrop

5:15 - 5:30 p.m.  -  Exam Briefing with Lynne Lovell

Thursday
7:45 a.m. - 8:00 a.m. - Join Webinar

8:00 a.m. - 10:00 a.m.  -  Client Retention with Bobby Shomo

10:00 - 12:00 p.m.  -  Technology Utilization with Bobby Shomo

12:00 - 1:00 p.m. - Lunch

1:00 - 2:00 p.m.  -  Technology Utilization with Bobby Shomo

2:00 - 5:00 p.m.  -  Ethical Responsibility with Bobby Shomo

The virtual classes will count for both state CE and designation credit. The exam requirements remain the same and the exam is only required for those pursuing a new designation.
The exam will no longer be given at the conclusion of the seminar. Participants will take an online exam the week following the course in a testing window open Monday at 12:01 am through Thursday at 11:59 pm. Specific instructions will be sent to each participant. 

If you would rather email/mail a registration form Click here.

To view the cancellation policy, click here.

Virtual Class - CIC  

 Price LevelRegistration Price
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Registration: 2025 - CIC - Agency Management - Virtual Class - Feb. 19-20

 Member$450.00
 Non-Member$450.00

By selecting "Register Myself" only the person who logs in will be registered for the event. 
Use "Register Group" to register someone else, or a group of people,  for the event  You can also register yourself as part of the group. 

Lathrop, Becky
Lathrop, Becky

Lake Worth, FL

Becky Lathrop is the Vice President of optimum performance solutions, LLC, a company that provides management consulting on a nationwide basis to insurance agencies and carriers. Both her agency and corporate experiences provide unique perspectives when assisting her clients.

A Certified Insurance Counselor and Certified Professional Insurance Agent, Becky has a degree in Risk Management and Insurance from Florida State University. Becky has been working in the insurance industry for over 25 years. She has a diverse background in the insurance business, including positions such as business consultant, sales manager, underwriting consultant, financial/market analyst, and portfolio manager.

During the last 10+ years, Becky has been helping agencies throughout the United States grow profitably by counseling them in areas such as workflow management, staff organization and stratification, sales/marketing business plans, client retention, strategic planning, and producer compensation. She has also developed a marketing/profitability workshop to help agencies manage their loss ratios, and to assist them with capitalizing on agency growth and contingency bonus opportunities.

Shomo, Robert
Shomo, Robert

Shomo-Madsen Insurance

Marshalltown, IA
US

Bobby Shomo is President of Shomo-Madsen Insurance which is headquartered in central Iowa. Shomo-Madsen Insurance is a Best Practices Agency recipient for six years running and represents approximately 16 Insurance Companies with an agency mix of roughly 45% Personal Lines, 25% Commercial Lines, 20% Municipalities and 10% Life and Health. The agency has five locations and 25 employees with their main office in Marshalltown, Iowa. They continue to pursue growth through both acquisition and organic growth and are scheduled to close their next agency purchase on October 30th, 2020. Bobby is involved in the agency on a full-time basis as a managing partner, a producer specializing in schools and municipalities and the Human Resources manager. Prior to purchasing his first agency, Bobby spent six years on the company side primarily in casualty claims with rotations in underwriting and loss control. His MBA was earned with concentrations in Finance and Accounting and he received his CIC designation in 2012.

Bobby has a passion for education as both a teacher and a student. His background brings a perspective from both the company and agency sides. In addition, his agency experience has developed from a relatively small, single owner shop with three employees and a handful of contracts to his current structure with a 50/50 partner, multiple locations and staff of twenty-five. Additionally, Shomo-Madsen Insurance has had to deal with three catastrophic weather-related events in 25 months. An EF-3 tornado in July of 2018 that hit main street; a major hail storm in May of 2019 and a Derecho (106 mph straight-line winds) in August of 2020. Bobby is currently working toward his CRM designation.