Event Information
2026 - CIC - Agency Management - Virtual Class - Jan. 13-14
Virtual Class - CIC
Tuesday, January 13, 2026
- Wednesday, January 14, 2026
iCalendar
Central Standard Time
ALL TIMES CST
Earn 13 hours of general Illinois CE credit and 3 hours of Ethics credit
NEVADA PARTICIPANTS: Nevada has dropped the credit approval for this course to 3 credits of Property/Casualty and 3 credits of Ethics, instead of the full 16 credits. Please direct inquiries to the Risk & Insurance Education Alliance CE Team; cesupport@riskeducation.org or by phone at 800-633-2165.
The Agency Management institute emphasizes value added, relevant and practical topics for all agency owners and managers, producers, CSRs, and company personnel. Learn the fundamentals of strategic planning within an agency and learn what actions are needed to achieve growth. In the CIC Agency Management course, you will learn how to apply the management theories, methods, and procedures necessary to operate a successful insurance agency. Leave the class prepared to implement strategies designed to increase agency profitability.
Topics Include: Strategic Planning, Agency Talent Management, Managing Agency Client Retention and Acquisition, Managing Agency Technology Utilization, Ethical Responsibility
.**Exam is NOT required for CE credit.**
Agenda:
All times CST
Tuesday
7:45 a.m. - 8:00 a.m. - Join Webinar
8:00 a.m. - 12:15 - Strategic Planning with Bettye Hutchison
12:15 - 1:15 p.m. - Lunch
1:15 - 5:15 p.m. - Talent Acquisition and Development with Bettye Hutchison
5:15 - 5:30 p.m. - Exam Briefing with Lynne Lovell
Wednesday
7:45 a.m. - 8:00 a.m. - Join Webinar
8:00 a.m. - 10:00 a.m. - Client Retention with Bobby Shomo
10:00 - 12:00 p.m. - Technology Utilization with Bobby Shomo
12:00 - 1:00 p.m. - Lunch
1:00 - 2:00 p.m. - Technology Utilization with Bobby Shomo
2:00 - 5:00 p.m. - Ethical Responsibility with Bobby Shomo
The virtual classes will count for both state CE and designation credit. The exam requirements remain the same and the exam is only required for those pursuing a new designation.
The exam will no longer be given at the conclusion of the seminar. Participants will take an online exam the week following the course in a testing window open Monday at 12:01 am through Thursday at 11:59 pm. Specific instructions will be sent to each participant.
If you would rather email/mail a registration form Click here.
To view the cancellation policy, click here.